ITIL V3 Foundation Training : Avi Electronics & Networks Pvt Ltd : Pune Training

ITIL V3 Foundation Training

Batches: Full Time Programe
Duration: 2 Days

Foundation Certificate in IT Service Management (ITIL® V3 Foundation)
Information Technology is recognized as a critical enabler and key differentiator for business success today. CEOs, CIOs, CTOs and senior management are concerned about optimizing their IT investments and improving the effectiveness and efficiency of their IT resources to support business requirements.
This Accredited 2-day ‘Foundation course in IT Service Management’ for IT professionals based on ITIL® Best Practices.
There are over 100,000 ITIL® qualified professionals in 70+ countries today and more than 12,000 appearing for the exam every year.
This course includes a Certification exam at the end for ‘Foundation Certificate in IT Service Management’.

Training Highlights
The Trainer is an Expert in the field of Process Design, Implementation & Consulting. Having worked with numerous Corporate Organisation for Service Delivery and Improvement. Also being ITIL Expert Certified he has been imparting training to various Groups, Corporates and Individuals.

Service Life Cycle
• Service Strategy (SS)
• Service Design (SD)
• Service Transition (ST)
• Service Operation (SO)
• Continual Service Improvement (CSI)

Target group
The ITIL® Foundation exam is intended for:
• Employees involved in the management of an IT Infrastructure who are required to work within working processes that are, or will be, organized according to ITIL®.
• Candidates who wish to progress further to the Practitioner or Manager’s Certificate in IT Service Management or to certification in the area of ISO 20000. The Foundation Certificate in IT Service Management is a prerequisite for the Practitioner or Manager’s Certificate in IT Service Management.
• Staff entering an IT environment who might have day-to-day responsibilities within one or more of the service management disciplines.
• Staff working in an IT service management discipline who wish to broaden their understanding of how their role fits into the wider service management framework.
• Other staff whose effectiveness would be enhanced by a greater awareness and understanding of best practices in IT service management.