Avi has the expertise to assess, develop, and deploy IP Telephony solutions that meet your business needs. Through industry leading best-practices and proven methodologies, we provide cost-effective, high-quality IP Telephony Solutions.

With its promise of cost savings, simplified management and greater business agility, IP Telephony (IPT) is rapidly becoming the platform of choice for many organizations. However, with the significant cost savings and performance advantages promised by IPT comes the additional complexities created by an environment where voice and data are converged onto a single network.

We understand these complexities and possess the proper expertise to help you plan, implement and operate your IPT environment for maximum return on your investment. Avi has proven that we possess the sales, technical, and lifecycle services expertise to deliver end-to-end support for your IP Telephony solution.

We help customers choose the right technology to meet their business imperatives, get value out of their existing technology, and ensure their communications environment secure and manageable.

Avi helps Contact Centres achieve better customer interactions by enhancing contact centre applications and operations. Our services include concept development, implementation, and integration for our contact centre product portfolio.

We deploy Integrated Contact Centres which enable personal customer interaction across various communication channels. Our solutions ensure that our clients are empowered to get an integrated view of its customers so that certain business or customer approach can be tweaked to deliver far more value down the chain.

We are experienced in designing, implementing and integrating contact centre products and solutions in multi-vendor environments. We can work at your site or remotely to analyze your system, provide implementation assistance and train your team to use the new technology most effectively.